How can we help?
Choose a product to find guides and answers, or contact our support team directly. Real people read every message.
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Answers
Frequently asked questions.
How do I manage or cancel a subscription?
If you subscribed through the App Store or Google Play, manage or cancel it in your Apple ID or Google account settings. Those stores handle billing and refunds for purchases made through them.
For anything else, contact billing support and include the email address or receipt for your purchase.
Can I get a refund?
Refunds for App Store and Google Play purchases are handled by Apple and Google under their policies. For purchases made directly with Swish, get in touch and we'll help.
How do I access, export or delete my data?
Most data in Swish products is stored on your own devices and is removed when you delete the app. For data we hold on our side, send a request through our contact form with the topic "Privacy" and we'll respond within the time required by applicable law.
Do I need an account?
No. Every Swish product works from the first open without an account. Optional features such as sync or premium plans may ask you to sign in.
Which devices are supported?
It depends on the product. See the availability table on our products page for the current list.
How quickly will support reply?
We aim to reply to every message as quickly as we can, usually within a few business days. Security reports are prioritised.
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Tell us which product you're using and what's going on. We'll take it from there.